NO REFUND POLICY

Last updated 10/14/2025

I. Introduction
Welcome to CHINUP (hereinafter referred to as the “Website,” “Site,” “We,” “Us,” or “Our”) and thank you for choosing to use our products.

II. Definitions
The following terms are used in this policy:
“Digital products” = items that are solely available in a digital format
“Returns” = a customer giving the product back to us
“Refunds” = an exchange of money from us to a customer

III. Policy Statement
Due to the nature of digital products, all sales are considered final. We do not offer returns or refunds for any reason. By completing a purchase through our site, you accept these terms.

IV. Exceptions
We may, at our sole discretion, consider an exception in the case of a corrupted file or demonstrably defective product. Any such exception would require you to contact customer support within 7 days of purchase and provide evidence of the defect. In such a case, we will replace the product with the same as ordered.

V. Customer Support
If you have any questions about our products or policies, please feel free to reach out to us at info@chinuphealth.com. We are happy to help!